Roller shutter repair in Saint-Laurent-du-Var
Saint-Laurent-du-Var is the closest sizeable town to our workshop — La Gaude is a few minutes up the valley. For a repair that matters more than for a new installation: a part that has to be remade to an odd dimension does not go through a carrier and a fortnight of waiting.
Start with the symptom, not the product
Describe what the shutter actually does and the diagnosis is usually quick. Four descriptions cover most calls.
- Nothing happens at all. On a motorised shutter this is usually the capacitor, the motor’s end-of-travel limits, or a remote that has lost its pairing — not the whole motor.
- It stops halfway. Often a slat out of its guide, or a guide that has shifted. Forcing it from here is what turns a small job into a new curtain.
- The strap or crank turns without pulling. The winding mechanism inside the box has let go. The curtain itself is generally fine.
- The curtain has play, or slats overlap. Slats have worn at the hinge. Individual ones can be replaced; past a certain number the curtain is remade.
What fails, and where
Near the sea front and the port
Salt reaches the façades along the water. It attacks fixings, end caps and guide brackets well before the slats, so a repair that renews the curtain and reuses the old ironwork will fail again on the same timetable.
The residential streets
Away from the water the failures are ordinary and mechanical: a strap that has snapped, a winding mechanism that has let go, a motor whose limits have drifted. All are dealt with inside the existing box.
Parts for ranges no longer sold
Much of the housing stock here dates from the 1970s and 1980s. The profiles fitted then are largely out of production, which is exactly the case where a manufacturer can remake a slat or an end rail to the measured size rather than declaring it unavailable.
Repair or replace: what actually decides
Three questions settle it, in this order. Is the box sound and correctly fixed? Is the opening still square? Are the parts still obtainable — or can they be remade?
If the box is good, almost everything else is repairable, because we remake curtains, guides, end slats and fittings to the exact dimensions of what is there. If the box is deformed or the lintel has moved, patching costs more over two years than replacing once.
What we do, and what we do not
We are a manufacturer, not a call-out service. We do not come out the same morning. What we do is identify the fault from your description and photographs, make the part to size in our workshop at La Gaude, and put you in touch with an approved fitter in Saint-Laurent-du-Var who orders from us.
Send us the fault
A photograph of the opening, one of the inside of the box if you can open it, and the symptom in your own words. Use the quote form, or see new roller shutters for Saint-Laurent-du-Var if replacement is the better route.
Our detailed French page on this subject is here.